Privacy Policy
This policy applies to the TeeSupply Hub distributor platform and related services.
Overview
This Privacy Policy explains how TeeSupply Hub collects, uses, stores, and protects information when distributors, customers, and visitors use our custom T-shirt distributor platform.
Information We Collect
We may collect account details, contact information, sales page settings, order details, uploaded design files, delivery information, payment review records, support messages, device data, and basic usage activity needed to operate the service.
How We Use Information
We use information to create and manage accounts, process custom T-shirt orders, support production and shipping, provide order tracking, review recharge and withdrawal requests, send service emails, prevent abuse, and improve platform reliability.
Order and Fulfillment Data
Customer delivery details, order information, design files, and logistics information may be shared with production, fulfillment, shipping, and technical service providers only when needed to complete or support an order.
Payment and Account Records
Recharge proof, balance records, withdrawal details, membership activity, and transaction logs may be used to verify requests, prevent fraud, resolve disputes, and maintain accurate account records.
Cookies and Analytics
We may use cookies, session storage, log files, and similar technologies to keep users signed in, protect accounts, understand usage, and improve website performance.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No online system can be guaranteed to be completely secure, and users are responsible for keeping their account credentials safe.
Data Retention
We keep information for as long as needed to provide the service, comply with legal or accounting obligations, resolve disputes, prevent abuse, and maintain business records.
User Requests
Users may contact us to request account support, correction of certain information, or assistance with privacy-related questions, subject to identity verification and applicable requirements.
Company and Contact
TeeSupply Hub is operated by Xinyuan Yima Technology Limited. Address: 18/F, 20/F, 22-29/F, Chater House, 8 Connaught Road Central, Hong Kong. Support email: help@teesupplyhub.com.